Helping veterans has been a goal of the new Otoe County Veterans Services Officer since she separated from the Air Force in 1995.
Sue Baumann, who began work at the Otoe County Courthouse on Aug. 2, grew up in Nebraska City, then left the area to serve nine years in the Air Force.
She was stationed in Missouri and the United Kingdom, then returned to Nebraska City to raise her family and finish her education.
After earning a degree from Peru State College, Baumann took a job with the Nebraska Department of Labor that gave her the opportunity to interact with veterans in the Career Center here in Nebraska City.
When she heard the veterans services officer position was becoming available upon Bill Hessler’s retirement, she applied and was hired by Otoe County.
According to Hessler, the goal of the veterans services office is to make sure veterans are receiving all their benefits, from driver’s licenses that indicate they are veterans so they can obtain discounts at various businesses in the state, to filing disability claims, to issues relating to compensation and pensions.
Baumann believes the role of the veterans services officer is to provide personal service to veterans who need help with issues ranging from home loans to burial benefits.
“We’re here in the community,” she said. “We can meet with the veterans face-to-face and give them assistance and support.”
One Otoe County veteran who visited the office was having difficulty meeting with a loan officer, so Baumann helped him complete the paperwork for a VA home loan, which he could then submit to his lender directly.
Baumann will be available in Room 205 of the Otoe County Courthouse from 8 a.m. to 4:30 p.m. Monday, Wednesday and Friday. No appointment is necessary to receive services.
Baumann will also be the new Nemaha County Veterans Services Officer. She will be in Nemaha County on Tuesday and Thursday. On those days, administrative assistant Sharon Meyer will be in the Otoe County office to assist veterans from 8 a.m. to 4:30 p.m.